Support bot ‘Ferbi’
Our support bot “Ferbi” has proven to be very helpful and popular with our customers. We would therefore like to give you the opportunity…
Category: Support
Update of the court directory (2024-10)
An update of the court directory is available for download on our FTP server for users with a valid maintenance contract. Please perform the…
Update of the bank code directory (2024-07)
The current bank code directory, valid from July 16, 2024, is available for download on our FTP server for customers with a valid maintenance…
Base rate of interest as of July 1, 2024
As of July 1, 2024 the base rate is 3.37 %. If you have not already done so, please enter the value in IKAROS…
Update of the court directory (2024-05)
An update of the court directory is available for download on our FTP server for users with a valid maintenance contract. Please perform the…
Update of the court directory (2024-04)
An update of the court directory is available for download on our FTP server for users with a valid maintenance contract. Please perform the…
Base rate of interest as of January 1, 2024
As of January 1, 2024 the base rate is 3.62 %. If you have not already done so, please enter the value in IKAROS…
Update of the bank code directory (2023-12)
The current bank code directory, valid from December 4, 2023, is available for download on our FTP server for customers with a valid maintenance…
English: Update of the bank code directory (2023-09)
The current bank code directory, valid from September 4, 2023, is available for download on our FTP server for customers with a valid maintenance…
Update of the court directory (2023-08)
An update of the court directory is available for download on our FTP server for users with a valid maintenance contract. Please perform the…